- SECRETS RIVIERA CANCUN RESORT AND SPA REVIEWS FULL
- SECRETS RIVIERA CANCUN RESORT AND SPA REVIEWS PLUS
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Hotels near Secrets Riviera Cancun Resort & Spa.This was our first Secret's and from what we had expected, found it not to be the high quality we've heard it to be. She even did a private (not scheduled) meditation session. One other thing we should mention, the on the beach yoga! The instructor was welcoming and amazing. The crowd at Secrets was smaller but because of that you got to know many of the other guests. These weren't every night so there was a hit/miss feeling about what you might get on the Secret's side. The Gentleman's Show at Secrets was fantastic as was the one singer. The entertainment was a mix of open-air party (Breathless side) and singers/shows (Secrets side). We did have a couples facial and would recommend it as good value for your money (and it's a separate area away from others). We get that it's hard for staff to control these people but the loud yelling didn't make our spa experience what we might have hoped. We did hydrotherapy several times and had to contend with the party crowd continuing their festivities in the spa. With the party crowd at the resort, they also found their way to the spa. The spa, you should know that if you are used a quiet place for relaxing, beware. Setting up the PCR test was easy with the test taken at the appointed time. We couldn't think of a time when we saw staff inside without a mask on (the only staff without a mask were the entertainment crew while they were outside). Again, think the staff was doing their best. The rooms and resort are very clean with staff constantly cleaning/disinfecting. After the tequila tasting, tried to get anejo or extra anejo for drinks but was told they didn't stock it (pretty sure I saw the bottle behind the bar).Īnyone worried about COVID, set your mind at ease. There is a small (200 ml) Belvedere bottle in your room but it's only a "welcome" bottle. For example, the drink cart that travels around the pools says "Belvedere" on the side but never had any. Not even close! Warning, if you want quality drinks, this is not the resort for you!! There is a bait and switch here. More importantly, the alcohol was not top-shelf. The beachside pizza was ok, some other guests really enjoyed them. questionable (there was a debate around the pool as to the meat content of the burgers).
SECRETS RIVIERA CANCUN RESORT AND SPA REVIEWS FULL
Ribeye steak was full of grizzle, the burgers were. This was less than pleasant for those of us who were there to relax. Multiple calls to the front desk did not stop this issue. We had Breathless party goers in the rooms beneath us, who partied to morning. Multiple times those around the pool commented on how the staff was trying their best to make our vacations the best they could.īreathless customers also share building 3 (middle of both resorts).
SECRETS RIVIERA CANCUN RESORT AND SPA REVIEWS PLUS
On the plus side, the staff is some of the best of any resort/cruise (yes, cruise) we've ever had. The problem is, Breathless customers, figure out room numbers for the Secret side and come over. The Secrets side is supposed to be only for Secrets customers. Secrets for couples and Breathless for those more inclined to party. The hotel is suggested to be a mix of Secrets / Breathless.
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